eCity FijiModulesThe full platform
One platform. Every tool, as you need it.
eCity isn't a single tool — it's a commerce platform that grows with Fiji. Start with the storefront, switch on Growth modules when you're ready, and as a founding merchant get the Intelligence tools first. Every module below says which number it moves and where it sits in your journey.
Top modules in action
See what each module actually does.
Not just descriptions — real UI. Pick the modules that match how you want to grow.
Your business, online in one afternoon.
The most important first step — and the simplest. No developer needed.
Key features
- •Business page — Name, photos, what you sell, location and contact. Customers can find you, share you and come back.
- •Deals & coupons — Create an offer customers save on their phone and redeem at your counter. Like a digital flyer that works.
- •QR code — One scan gets customers to your page, deal or loyalty card. Works in-store, on receipts, on your window.
Seru's Café
Suva • Open now
20% off any coffee + pastry combo
Scan to visit
Show at counter to redeem
Page live
Give customers a reason to return — automatically.
Like a stamp card, but digital and effortless for everyone.
Key features
- •Loyalty points — Customers earn points for every visit. They return to use them — just like a supermarket card, but for you.
- •Cashback rewards — Give a little back on every purchase. Customers feel valued. Your return rate goes up automatically.
- •Reviews & trust — eCity collects reviews automatically after a visit. New customers trust you before they even walk in.
Your Loyalty Card
2 more visits → free coffee ☕
Points balance
340 pts
"Best flat white in Suva!"
— Ana M.
+3 pts earned
Visit #12 recorded
Turn happy customers into your marketing team.
Word of mouth — tracked, rewarded and doubled.
Key features
- •Referrals — Customers share your business with friends. When friends visit, everyone earns a reward — automatically.
- •Gift cards — Sell gift cards before Christmas, Diwali or Mother's Day. Customers pay upfront — cash before the rush.
- •Bookings — Take reservations and appointments online — no phone tag, no missed calls, no DMs that get lost.
Share Seru's Café with a friend 🎁
Your friend gets FJ$5 off their first order.
You earn 50 points when they visit!
Your referral link
ecity.fj/r/ana-m
✓ Mele just used your link!
+50 pts added to your wallet
Referral revenue
FJ$4,820
🎉 3 new referrals
This week
Send your specials directly to customers who already love you.
Campaigns, win-back and analytics — powered by AI.
Key features
- •Campaigns — Send payday specials and seasonal deals to your customer list via SMS, WhatsApp or email. eCity helps write it.
- •Win-back messages — Automatically message customers who haven't visited in 30 days. Bring them back before they forget.
- •Analytics — See how many redeemed each offer, who came back, and which deals earned the most. No guessing.
68%
Opened
24%
Clicked
FJ$890
Revenue
Seru's Café
🎉 Payday Special!
20% off everything this weekend.
Show this message at counter.
Tap to save deal →
Campaign
24 redeemed
Seru hasn't visited in 32d
Auto win-back sent ✓
Not sure where to start?
Find the modules that fix your pain points.
Answer 5 quick questions about your business — we'll match you to the exact modules that solve your biggest challenges.
No signup needed · Instant results
Full module list
Everything in the platform
Organised by tier — from the core foundation every merchant gets, to growth tools and AI.
Where it works
Every module writes to the same customer record.
Core Foundation
The non-negotiable baseline every merchant gets on day one.
Storefront & Catalogue
Your storefront, product catalogue, cart, checkout and customer accounts — ready to go.
Key KPI it moves
Profile view → action rate
8% → 15% · typical target
Merchant Console
Multi-tenant dashboard, subdomain, theming and the Modules Marketplace to add what you need.
Key KPI it moves
Time to publish a change
days → minutes · typical target
Payments
Manual payment recording now. WhatsApp payment requests, M-PAiSA and card flows coming.
Key KPI it moves
Orders paid within 24h
60% → 85% · typical target
Bookings & Services
Scheduling and booking widgets for salons, photographers, consultants and appointment-based merchants.
Key KPI it moves
No-show rate
20% → 8% · typical target
Growth Modules
Activate the modules you need. Skip the ones you don't. Grow at your pace.
Loyalty & Rewards
Points, stamps, coupons, gift cards, credit wallet ('Mana') and lay-by — all in one system.
Key KPI it moves
Repeat customer rate (90 days)
22% → 35% · typical target
Referral & Affiliate
Referral links, contact-based invites and an affiliate network that turns customers into salespeople.
Key KPI it moves
New customers from referrals
5% → 10% · typical target
Gamification
Spin-the-wheel, favouriting and game mechanics that drive engagement and repeat visits.
Key KPI it moves
Return visits per customer / month
1.2 → 1.8 · typical target
Messaging & Commerce
Live chat, web push, Viber broadcast, notification centre and live agent handoff.
Key KPI it moves
Enquiry response time
hours → minutes · typical target
Campaigns
SMS, WhatsApp and email campaigns — seasonal templates, payday specials, win-back sequences.
Key KPI it moves
Campaign redemption rate
3% → 8% · typical target
QR Deals & Coupons
Customers scan, save and redeem at your counter. Every redemption tracked automatically.
Key KPI it moves
Deal saved → redeemed
18% → 35% · typical target
Intelligence & AI
The tools that make eCity smarter than any tool you've used before.
AI Personalisation
Segmentation engine, CDP/CRM single customer view and AI-powered recommendation UI.
Key KPI it moves
Revenue per visitor
$0.45 → $0.60 · typical target
Analytics & Insights
GTM/GA integration, retargeting feeds, conversion tracking and lead/referral attribution.
Key KPI it moves
Revenue with a known source
20% → 70% · typical target
AI Campaign Writer
Auto-generate promotions, subject lines and offers. You approve — it sends.
Key KPI it moves
Campaigns sent per month
1 → 4 · typical target
Advanced AI
Conversational commerce, agentic checkout, swipe discovery and AI content tools.
Key KPI it moves
Visitor → order conversion
1.5% → 2.5% · typical target
Join now. Lock your Growth rate — forever.
The first 100 merchants lock their Growth rate forever, and every module that later ships into Growth is included at that same rate. The Intelligence, AI and multi-outlet tools come to founders first, at a founding discount — so the promise stays one we can keep as eCity grows from a simple storefront into a full commerce platform.
- Every module that ships into Growth — included, at your locked rate
- Intelligence, AI & multi-outlet tools — founders first, at a founding discount
- You vote on what enters Growth next
Only 100 spots available